Shipping , Return & Refund Policy


  • Please allow 4-6 Business days for your New Hair Arrival.

  • Please allow 2-3 days processing time to receive your tracking number.

We Offer Complimentary Free Shipping

Money Back Guarantee

  • If you are not Fully Satisfied with your Locs Of LuXey Hair we Will administer a Full refund of Hair in original condition.

  • If Bundles have been altered please inquire for an in store credit! 

  • We are Not responsible for the hair being colored if our team did not color the hair. Please get your hair Professionally colored or color at your own risk!